Privacy Policy
Effective November 6, 2026 · Last updated November 6, 2026
FareLovers is operated by Farelovers Travel Corporation, a company based in Calgary, Alberta, Canada ("FareLovers", "we", "us"). This policy explains what information the farelovers.com website and the FareLovers mobile app collect, how it is used, and the choices you have.
What we collect
Price alerts. If you set a price alert, we collect your email address, the route you are watching, your target price, and your language preference. That is all we need to watch the fare and email you when it drops. FareLovers has no user accounts and never asks for a password.
Searches and fare data. When you search, we process the origin, destination and dates you enter so we can return fares and fare intelligence. We also record observed fares (route, date, price) as anonymous market data that powers our price history, price calendar and buy-or-wait score. This fare data is not linked to you personally.
Cookies and similar technology. We use cookies and pixels to measure how visitors use FareLovers and how our advertising performs — currently the Meta (Facebook) pixel and Microsoft (Bing) UET tag. Our travel partners may also set cookies on their pages; see "Who we share information with" below.
What we do NOT collect. We do not take bookings and we do not process payments — flight bookings are completed on our partners' websites. We never see or store your payment card details. We do not collect your name, address, or government ID.
How we use information
- To send the price alerts you asked for, in your language
- To show fare intelligence: the buy-or-wait score, price calendar and price history
- To operate, secure and improve the service
- To measure and improve our advertising
We do not sell your personal information.
Who we share information with
We share only what each service needs to do its job:
- Travelpayouts / Aviasales — your search (route and dates) to find fares, and our booking partner if you choose to book
- Resend — your email address, to deliver price-alert emails
- OpenAI — the route and fare context of a search, to generate the written buy-or-wait advice (no email address or personal details)
- Meta and Microsoft — anonymised usage events through their advertising pixels, to measure our ads
- Hosting and database providers (Vercel, Supabase) — store and process the data above on our behalf
Bookings you make are completed on the partner's website, under that partner's privacy policy.
How long we keep it
Price alerts are kept until you remove them. Every alert email contains a stop link, and alerts can be removed in the app at any time — removal deletes the alert and its email address from our active systems. Observed fare data is kept as anonymous market statistics.
Your choices and rights
You can stop price alerts at any time using the link in any alert email or the Remove control in the app. You may also contact us to ask what personal information we hold about you, or to have it corrected or deleted. We respond to requests as required by applicable law (including Canada's PIPEDA and, where applicable, the GDPR and CCPA).
Children
FareLovers is not directed at children under 13, and we do not knowingly collect information from them.
Security
Data is transmitted over encrypted connections and stored with reputable cloud providers. No system is perfectly secure, but we take reasonable measures to protect the limited information we hold.
Changes to this policy
If this policy changes in a way that matters, we will update this page and revise the effective date above.
Contact
Farelovers Travel Corporation
400-906 12 Ave SW, Calgary, AB T2R 1K7, Canada
Privacy contact: privacy@farelovers.com